Tunecraft — Privacy Notice

Last updated: October 2026.

1. Data we collect

To create and deliver your personalized song we collect:

• your email address (to send you the final file) and the name you give us;
• what you share with us about the song: who it's for, the occasion, the style, details and anecdotes, and the lyrics you approve;
• if you bought through our Etsy shop, your Etsy order number (we use it only to confirm your purchase with Etsy);
• if you use an optional video feature, the photos you upload (they are only used to make your video and are deleted automatically once it is ready);
• technical and advertising data about your visit: IP address, browser and device, approximate country, the page or ad that brought you to us (such as campaign parameters and click IDs), and cookies set by our advertising and analytics tools (see section 3).

2. What we use your data for

We use it to: generate the lyrics and the audio of your song, process your payment, deliver the final files by email and on this site, give you support, and keep the service secure. If you leave an order unfinished, or after your song is delivered, we may email you once or twice about it (for example to remind you of the unfinished order or to ask for feedback); you can ask us to stop. We do not send these emails to customers who bought through Etsy. We also use technical data to measure which ads lead to orders.

3. Advertising and analytics

On our own website we use the Meta Pixel and Google tools (Google Analytics / Google Ads) to measure which advertising brings customers. These providers may receive information such as the pages you view, purchase events and cookie identifiers, and handle it under their own privacy policies. We do not use these tools on the page where customers of our Etsy shop enter their order number.

4. Who we share it with

We share only what is strictly necessary with the providers that make the service possible: our payment providers (Stripe, or dLocal Go in some regions), the AI providers that write the lyrics and generate the audio, our email provider, our hosting and file-processing providers, Etsy (to verify Etsy orders), and the advertising platforms mentioned above. We do not sell your personal data.

5. International processing

Our providers may process data in the United States and other countries. We choose providers that protect it appropriately.

6. How long we keep your data

We keep your order information for as long as needed to provide support related to that purchase, and for as long as the law requires. You can ask us to delete it earlier.

7. Your rights

You can request to access, correct, or delete your personal data, or ask us to stop sending you emails, by contacting us through the contact channels listed on the site (or by messaging us on Etsy if you bought there). If you are in the European Union or California, you also have the rights granted to you by GDPR and CCPA.

8. Minors

This service is not directed at minors. If you are a minor, please have a responsible adult make the purchase.